Ready for Tomorrow: Harnessing the Power of Digital for Workforce Transformation
Digital transformation is happening everywhere and has left many organizations asking, how can we better support and enable workers with better learning experiences? As the demands of the workforce continue to shift, a new model of learning is emerging where content is curated and the users drive the experience. Join MetLife’s VP of Vice President, Workforce Enablement, Global Technology & Operations, Kate Day, as she shares how MetLife is innovating for a new generation of workers.
In this session, you’ll learn:
- A new digital learning paradigm.
- Operational lessons learned.
- How to engage workers with an integrated learning experience
Kate has over 28 years of international management experience in the business of technology. Her expertise focuses on two areas: first, changing the way people learn how to do their job in a digital world and second, building new organizations, implementing change management practices and expanding lines of business in a technical& operations environment. She has been selected as a guest speaker at international conferences in Europe, Canada and the US.
As VP of Workforce Enablement for MetLife's Global Technology & Operations, Kate leverages her background to build and implement programs and tools that increase the productivity of the technical workforce. Kate and her team created MetLife Technical University (MTU) to develop early-in-career talent. Launched in 2014, MTU has since received three industry awards.
In 2016, she began a new initiative of migrating MTU to a digital platform (MTU Connect), which provides a dramatically different kind of experience for how employees learn to their jobs. MTU Connect is also being used to support the launch and adoption of new tools within Global Technology and Operations. To support both MTU program engagement and tools deployment, Kate created a Digital Transformation Index that provides tangible end-user and business impact metrics.
Prior to joining MetLife, Kate spent 17 years with Cisco where she lived in Europe and the US, managing business development and sales operations organizations.
Kate holds a BA in History from Dartmouth College in Hanover, NH. She attended the University of Michigan for her MBA. Kate and her husband, Stephen, own a restaurant in Raleigh, NC which reflects their passion for International travel and love of global food. Kate is also the Chairman of the Board for Stop Hunger Now, an international hunger relief non-profit organization.