5 Moments of Learning Need

Date: Tuesday, May 7, 2019

Time: 2:00 PM EDT

Duration: 60-minutes

As learning professionals, we know, intuitively, that learning is a good practice in any context. We know that learning is the best path to a new experience, job or even, a new career. However, do we know what moments in our learning journey are essential to achieving these goals? Wouldn’t it beneficial to know what moments in your learning journey are the most important to optimize your learning and subsequent performance?

In this session, Brett Wilson, Director of Thought Leadership and Strategy at Cornerstone, is joined by both Bob Mosher and Conrad Gottfredson, learning thought leaders and principals at Apply Synergies. Both Bob and Con have been pondering this exact same question above for the last 40 years! Moderated by Brett, Bob and Con examine what have come to be known as the 5 Moments of Learning Need.

You will:

  • Gain an understanding of each of the 5 Moments of Learning Need
  • Learn practical steps to achieve each level
  • Learn from examples that give you a clear view to success in your learning journey

Sponsored by:




   Brett C. Wilson

Brett Wilson is a seasoned business operations executive who has spent the past 20+ years pioneering major business growth strategies and improving business units for the training industry. His expertise spans many corporate areas, with a firm grasp of essential P&L and client management in support of commercial and government accounts. His primary expertise is in Strategic Talent Management particularly in the areas of Learning & Development and Business Process Design. Brett joined Cornerstone in 2013 as the Practice Leader for Learning and Development within the Business Consulting Group. He is now the Director for Cornerstone’s Thought Leadership and Strategy directorate. In this capacity, he provides advice to clients to help fully leverage and optimize the Cornerstone application and create business strategies to align with business goals and objectives.

Prior to joining Cornerstone, Brett had his own consulting firm where he provided critical HR strategy advice and services to several prominent organizations including Cummins Inc., Raytheon, Bechtel Engineering, Shell Oil, Cognizant, Stanford University, U.S. Pharmacopeia, Thoratec Corporation, and the National Defense University.

Brett has held executive management positions with RWD Technologies, General Physics Corporation (now GP Strategies), Sylvan, ETS, Knowledge Management Solutions, Inc., and Carney Interactive. In these positions, Brett provided leadership and consulting to literally hundreds of commercial and government clients. He has played a key role in some of the largest training initiatives ever fielded and is recognized as an industry thought leader in the area of learning and development. Brett holds a Bachelor's of Science degree in Education from the University of Illinois, Carbondale.

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   Conrad Gottfredson

Dr. Conrad Gottfredson is a senior partner, and the Chief Learning Strategist, at APPLY Synergies, a strategic consulting firm that specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet the 5 moments of learning need. Con has a PhD in Instructional Psychology and Technology. His strategic work with organizations is informed by over 30 years of real-world experience. He is a proven leader in helping clients gain and sustain effective performance in the workplace. He has designed, developed, and managed many hundreds of learning and performance solutions addressing the complete scope of delivery systems, strategies, audiences, and settings. These settings have ranged from small to large international corporations, governmental agencies, universities, and religious organizations.


   Bob Mosher

Bob Mosher is a senior partner, and the Chief Learning Evangelist, at APPLY Synergies, a strategic consulting firm that specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet the 5 moments of learning need. Bob has been an active and influential leader in the learning and training industry for over 35 years and is renowned worldwide for his pioneering role in new approaches to learning. He has acted as an influential voice in the Learning and Development industry by speaking at conferences and by being an active participant and author within industry associations such as ISPI, ATD, the Masie Consortium, the e-Learning Guild, and CLO Symposium/Magazine.

Bob is a co-author of the book: “Innovative Performance Support: Strategies and Practices for Learning in the Workflow”