Listen Until You Sweat: Virtual Reality for Deep Conversation
Date: Tuesday, December 3, 2019
Time: 2:00 PM EST
A volatile, uncertain, complex, ambiguous (VUCA) workplace requires a distinct set of leadership competencies: non-hierarchical influence, the ability to rapidly align across functions, creativity for drawing insights across domains, and most of all, “empathy,” the linchpin leadership skill in the modern workplace (manifested in our ability to listen deeply). Empathy allows us to imagine the world from different perspectives, unite across functions, generations, regions. It is becoming a requirement for deep motivation and true influence in a world of diffused and often scattershot attention.
Promising research from Chief Learning Officer magazine indicates that soft skills can, in fact, be trained, and that empathy is the foundational skill, having the greatest positive correlation with all productivity measures as well as other desirable leadership traits. Leaders who undergo behavior based soft skill training report a 49 percent increase in soft skills post training, and organizations demonstrate an average ROI of $4,000 for every $1,100 spent developing soft skills. Until now, “empathy” was believed to be mostly intrinsic. Research now shows that empathy can actually be trained by placing the viewer in an immersive, virtual environment.
Christina Yu leads identity and growth at Mursion and has held leadership positions at several companies in the emerging learning technology space. She is an expert in adaptive learning and virtual reality simulation and the applications of these technologies to workforce productivity, across verticals. Prior to her role at Mursion, she was on the founding team of a new PaaS division at McGraw-Hill Education. She speaks frequently at training conferences such as ATD, Masie, Training, and ISPI, on the subjects of learning science, human skills, and the psychology of performance. Prior to her work in technology, she was a professor of English and served on the editorial staff of major literary magazines and publishers including Hachette Book Group. She holds a degree in English and Creative Writing from Dartmouth College and an MBA from the NYU Stern School of Business.