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Revising your Enterprise Learning Strategy: It Starts with Commitment

Date: Available On Demand

Duration: 58-minutes

As a $1 billion growth company, AthenaHealth had grown rapidly over a relatively short period. As a result, their learning and development department was faced with new challenges related to leadership commitment, employee engagement and scalability to support the organization’s pace of change. During this spotlight webinar, AthenaHealth’s chief learning officer, Karen Hebert-Maccaro, will share how she stewarded the organization into the next phase of their enterprisewide learning strategy, through senior leadership commitment and the development of tailored learning experiences for each employee.

During this spotlight webinar, attendees will hear:

  • How AthenaHealth took a contemporary approach in developing their learning strategy.
  • Lessons learned as the organization underwent a significant change modernizing the L&D department and introducing a learner-centric culture.
  • The risks and rewards in overhauling your organization’s learning strategy.

Sponsored by:



hebertmaccaro_karen_headshot_sq_sm.jpg    Karen Hebert-Maccaro
chief learning officer

Karen Hebert-Maccaro is presently chief learning officer of athenahealth, a health care technology company headquartered in Watertown, Massachusetts. In this capacity she oversees all learning and development, from new hire to executive development. Prior to joining athenahealth, Karen held several roles at a large biotechnology company including director of people strategy and analytics, vice president of people development, and chief learning officer. In the latter position she oversaw all performance management; high-potential identification; leadership and executive development; and learning, training and organization design efforts.

Prior to her corporate roles, she had a 15 year career in academia and independent consulting. Hebert-Maccaro held academic leadership and faculty appointments at both Babson College and Worcester Polytechnic Institute where she was the founding associate dean of WPI’s School of Business and still holds a post as affiliate professor of business. At both academic institutions she taught undergraduate, graduate and executive courses on leadership, organizational behavior, change management, managing conflict, influence, decision-making and organizational design. Prior to her career in academia, Hebert-Maccaro worked in the financial services industry where she specialized in mutual funds.

As a practitioner, educator, researcher and consultant, she has developed extensive expertise in the areas of talent management, leadership development, influence and change management, and innovative pedagogical design.

Hebert-Maccaro holds a PhD from Boston College, an EdM from Boston University, and a BA from the University of Massachusetts. In the spirit of continuous and lifelong learning, she is also currently enrolled in the executive MBA program at Massachusetts Institute of Technology.